[2026-2-27 | Appliance Support] Explaining Washing Machine Controls on Site

After a resident said they were having difficulty with the washing machine controls, our aftercare staff visited their home to explain basic use and precautions.

We carefully explained each step using the actual control panel so the resident could use the machine with confidence.

〈Helpful Tip〉

• Common causes of errors during the spin cycle include:
• An uneven or unbalanced load
• Poor drainage due to a kinked or blocked hose
• A clogged filter
• A temporary water-level sensor fault
• Please check the following first:
• Loosen and redistribute the laundry evenly, then close the door securely.
• Check the drain hose for kinks or blockages and clean the filter.
• Turn off the power, restart the machine after about five minutes, and try the spin-only cycle again.

If the problem persists, please contact us. We will arrange a prompt inspection and repair by the manufacturer.