Service LogHot
[2026-7-19 | Move-In Assistance] Moving and Move-In Support
Tplan
On move-in day, we attended the property to support the customer's move and arrival.
To help belongings be brought in smoothly, we checked the availability of common areas and explained how to use the home's facilities, keys, and equipment. We also inspected the interior together with the customer and confirmed that there were no problems with the handover.
We provided move-in day support to help the customer settle into their new home smoothly.
![[2026-11-7 | Connectivity Troubleshooting] Addressing a Faulty Fiber-Optic Connection](https://img.shan-suma.cn/lifeinfo/life-001/20261101_171600_78379b7ee2bc400c92f23d134654af48_001.webp?x-oss-process=image/resize,m_lfit,w_500/quality,q_78/format,webp/auto-orient,1/strip,1)
![[2026-11-1 | Complaint Handling] Addressing Cigarette Smoke Odors Entering from the Next Room](https://img.shan-suma.cn/lifeinfo/life-001/20261101_173411_c42db674279c42eca6b4198b784bbbd1_001.webp?x-oss-process=image/resize,m_lfit,w_500/quality,q_78/format,webp/auto-orient,1/strip,1)
![[2026-11-2 | Equipment Replacement] Replacing and Installing Curtains](https://img.shan-suma.cn/lifeinfo/life-001/20261101_173146_d8cc0790cda049b7b9e830817eeae22f_001.webp?x-oss-process=image/resize,m_lfit,w_500/quality,q_78/format,webp/auto-orient,1/strip,1)
