[2026-2-12 | Repair Report] Inspecting and Restoring a Washing Machine Stopped by an Error

Yesterday, a resident reported that their washing machine had displayed an error code and stopped during the spin cycle, so we promptly arranged a repair visit.

Today, we visited with the manufacturer's representative and found that too little laundry during spinning had caused an unbalanced load, triggering the safety system to stop the machine.

We confirmed that normal operation resumed after restarting the machine.

〈Helpful Advice〉

Common causes of washing machine spin-cycle errors include:

• An uneven or unbalanced load
• Poor drainage due to a kinked or blocked drain hose
• A clogged filter
• A temporary malfunction of the water-level sensor

Please check the following first:

• Loosen and redistribute the laundry evenly, then close the door securely.
• Check the drain hose for kinks or blockages and clean the filter.
• Turn off the power, restart the machine after about five minutes, and try the spin-only cycle again.

If the problem persists, please contact us so we can arrange a prompt inspection and repair by the manufacturer.